Question 1

What is the difference between a Pre-Purchase Inspection and a Pre-Auction Inspection?

Accepted Answer

Fundamentally the inspection process does not differ we still inspect the property with the same procedure covering all areas reporting all defects with the same consistent standards. However the wording in some sections of the reporting process is different to accommodate the sale process.

Question 2

How do I book an Inspect East inspection?

Accepted Answer

You can book an InspectEast Inspection by calling us at (03) 8657 0007. You can also submit your request online at the online booking form, see link.

Question 3

How do I cancel or reschedule my appointment?

Accepted Answer

In order to cancel or reschedule your appointment, we require at least 24 hours notification.

Question 4

How and when will I receive my inspection report?

Accepted Answer

Your report will be emailed to you on the same day of the home inspection. The inspector will also verbally communicate findings to you once you have at a minimum read the major summary section of the report/s (the page is positioned at the front of the report/s immediately after the index so you cannot miss it). You may request a hard copy of the inspection report at no extra charge.

Question 5

How do I pay for the inspection?

Accepted Answer

We accept major credit cards (VISA, MasterCard). Other acceptable payment methods are bank transfer.

Question 6

How do I request a hard copy of my inspection report?

Accepted Answer

All hard copy requests are accepted via email. Be sure to indicate the address that you would like the hard copy sent.

Question 7

How long does the Inspection take?

Accepted Answer

A typical home inspection of an average single-family home three bedroom and two bathroom, takes approximately 2 hours however this can depend greatly on the condition of the home.

Question 8

Should I attend the inspection?

Accepted Answer

If you wish to be present during your home inspection we completely understand, however we will not accept any distractions during the process as this may lead to missing items during the inspection. We will discuss any questions you may have after the inspection process is completed.

Question 9

Can I call at a later date for information and advice?

Accepted Answer

If you have any questions about the report you can give us a call. We will make every effort for you to be comfortable with the report/s on your home.

Question 10

If the home is new or near new is an inspection necessary?

Accepted Answer

Yes. An inspection is always recommended before purchasing a home (old or new). Just because the home is new does not mean that everything is ok. Defects not rectified during the building process can cause deterioration in quite a short time span.

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